Refund policy

We hope you love your You pieces, but if something isn’t quite right, we’re here to help.

Returns & Exchanges
We accept returns and exchanges within 30 days of delivery. Items must be:

  • Unworn, unwashed, and in original condition

  • With all tags and garment bags intact

  • Returned in original or secure packaging

How to Return (UK ORDERS)
For UK ONLY orders please visit https://nowyoulive.returns.international/ to begin your returns process. 

Refunds
Once received and inspected, refunds are processed to your original payment method within 5–7 business days. You’ll receive a confirmation email when your return is complete.

Exclusions

  • For hygiene reasons, underwear and socks are non-returnable

  • Sale items are eligible for exchange or store credit only

Questions? Reach out to our team at support@nowyoulive.com — we’re always happy to help.